Privacy Policy

Siglomundo Sagl

Corso San Gottardo, 38

CH – 6830 Chiasso

Owner's email address: info@siglomundo.ch

Types of Data collected.

Among the Personal Data collected by www.siglomundo.ch, independently or through third parties, there are: Cookies; Usage data; e-mail; first name; surname; state; sex; nation; geographic location; telephone number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of the Data itself.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using www.siglomundo.ch.
Unless otherwise specified, all Data requested by www.siglomundo.ch is mandatory. If the User refuses to communicate them, it may be impossible for www.siglomundo.ch to provide the Service. In cases where www.siglomundo.ch indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are invited to contact the Owner.
Any use of Cookies - or other tracking tools - by www.siglomundo.ch or by the owners of third-party services used by www.siglomundo.ch has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through www.siglomundo.ch.

Method and place of processing of the collected data

Treatment methods

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of www.siglomundo.ch (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Place

The Data is processed at the Owner's operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Owner.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to details on the processing of Personal Data.

Retention period

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or based on the consent of the Users.

Purpose of the Processing of Collected Data

The User's Data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Statistics, Access to accounts on third-party services, Tag management , SPAM protection, Interaction with social networks and external platforms, Remarketing and behavioral targeting , Viewing content from external platforms, Registration and authentication, Heat session mapping and recording, Advertising, Contact management and sending messages, Contacting the User, Interaction with data collection platforms and other third parties, Interaction with live chat platforms, Payment management and Location-based interactions.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

Facebook permissions requested by www.siglomundo.ch.

www.siglomundo.ch may request certain Facebook permissions that allow it to perform actions with the User's Facebook account and collect information, including Personal Data, from it. This service allows www.siglomundo.ch to connect with the User's account on the Facebook social network, provided by Facebook Inc.

The required permissions are as follows:

Basic information

The basic information of the User registered on Facebook which normally includes the following Data: id, name, image, gender, and localization language and, in some cases, Facebook "Friends". If the User has made additional Data publicly available, the same will be available.

Access to private data

Allows access to the private data of the User and friends.

City

Provides access to the city indicated in the User's profile.

E-mail

Provides access to the User's primary email address.

Sex

Provides access to the User's gender.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to accounts on third-party services

This type of service allows www.siglomundo.ch to collect data from your accounts on third-party services and perform actions with them.
These services are not activated automatically but require the express authorization of the User.

Login to your Facebook account (Facebook Inc.)

This service allows www.siglomundo.ch to connect with the User's account on the Facebook social network, provided by Facebook, Inc.

Permissions required: Access to private data; City; E-mail; Sex.

Place of processing: United States

Signing into your Google Drive account (Google Inc.)

This service allows www.siglomundo.ch to connect with the User's account on Google Drive, provided by Google, Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States

Contact the user.

Mailing list or newsletter (www.siglomundo.ch)

By registering on the mailing list or newsletter, the User's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to www.siglomundo.ch may be sent. The User's email address may also be added to this list because of registering at www.siglomundo.ch or after making a purchase.

Personal Data processed: surname; e-mail; first name; sex; state.

Contact form (www.siglomundo.ch)

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data processed: surname; e-mail; nation; first name; sex.

Managing contacts and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User's interaction with them, such as information on clicks on links included in messages.

Payment management

Payment management services allow www.siglomundo.ch to process payments via credit card, bank transfer or other instruments. The data used for payment are acquired directly by the manager of the requested payment service without being processed in any way by www.siglomundo.ch.
Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: Consult the PayPal privacy policy.

Apple Pay (Apple Inc.)

Apple Pay is a payment service provided by Apple Inc., which allows the User to make payments using their mobile phone.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States.

Tag management

This type of service is functional for the centralized management of tags or scripts used on www.siglomundo.ch.
The use of these services involves the flow of User Data through them and, if applicable, their retention.

Google Tag Manager (Google LLC)

tag management service provided by Google LLC.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of www.siglomundo.ch. This allows the User to contact the support service of www.siglomundo.ch or for www.siglomundo.ch to contact the User while he is browsing its pages.
If an interaction service with live chat platforms is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages on which it is installed. Additionally, live chat conversations may be recorded.

LiveChat Widgets (LiveChat Inc.)

The LiveChat Widget is a service for interacting with the LiveChat live chat platform, provided by LiveChat Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from the pages of www.siglomundo.ch for the purpose of saving and reusing data.
If one of these services is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages on which it is installed.

Interaction with social networks and external platforms

This type of service allows you to interact with social networks, or with other external platforms, directly from the pages of www.siglomundo.ch.
The interactions and information acquired by www.siglomundo.ch are in any case subject to the privacy settings of the User related to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to disconnect from the respective services to ensure that the data processed on www.assos.com is not reconnected to the User profile.

Google+ +1 button and social widgets (Google Inc.)

The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Facebook Like Button and Social Widgets (Facebook Inc.)

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States.

Pinterest “Pin it” button and social widgets (Pinterest)

The "Pin it" button and Pinterest social widgets are interaction services with the Pinterest platform, provided by Pinterest Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States.

Twitter Tweet Button and Social Widgets (X Corp.)

The Tweet button and Twitter social widgets are services for interaction with the Twitter social network, provided by Twitter, Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Location-based interactions

Geolocation (www.siglomundo.ch)

www.siglomundo.ch may collect, use, and share Data relating to the geographical location of the User, to provide services based on the location itself.
Most browsers and devices provide tools to deny geographic tracking by default. If the User has expressly authorized this possibility, www.siglomundo.ch may receive information on his actual geographical position.

Personal Data processed: geographical location.

SPAM protection

This type of service analyzes the traffic of www.siglomundo.ch, potentially containing Users' Personal Data, to filter it from parts of traffic, messages and content recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: United States.

Advertising

This type of service allows the User's Data to be used for commercial communication purposes. These communications are shown on www.siglomundo.ch in the form of banners and other forms of advertising, also in relation to the interests of the User.
This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below. Some of the services indicated below may use Tracking Tools to identify the User or use the behavioral technique retargeting, i.e. displaying personalized advertisements based on the interests and behavior of the User, also detected outside of www.siglomundo.ch. For more information on this matter, we suggest you check the privacy policies of the respective services.
Generally, services of this type offer the possibility of deactivating such tracking. In addition to any opt -out feature provided by any of the services listed in this document, you can read more about how to opt-out of interest-based advertising in the "How to opt-out of interest-based advertising" section herein. document.

Registration and authentication

By registering or authenticating, the User allows the Application to identify him and give him access to dedicated services.
Depending on the following, registration and authentication services may be provided with the help of third parties. If this happens, this application may access some Data stored by the third-party service used for registration or identification.

Facebook Authentication (Facebook Inc.)

Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the social network Facebook.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States.

Direct registration (www.siglomundo.ch)

The User registers by completing the registration form and providing his/her Personal Data directly to www.siglomundo.ch.

Personal Data processed: surname; e-mail; nation; first name; sex.

Remarketing and behavioral targeting

This type of service allows www.siglomundo.ch and its partners to communicate, optimize and serve advertisements based on the past use of www.siglomundo.ch by the User.
This activity is facilitated by tracking Usage Data and the use of Tracking Tools to collect information which is then transferred to partners who manage remarketing and behavioral activities targeting.
Some services offer a remarketing option based on email lists.

Users may also choose not to participate in certain advertising features through corresponding device setup options, such as mobile device advertising setup options or general advertising setup.

Remarketing with Google Analytics (Google LLC)

Remarketing with Google Analytics is a remarketing and behavioral service targeting provided by Google LLC which connects the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Double click Cookie.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Google Ad Manager Audience Extension (Google Inc.)

Google Ad Manager Audience Extension is a remarketing and behavioral service targeting provided by Google LLC which tracks visitors to www.siglomundo.ch and allows selected advertising partners to show them personalized ads across the web.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Facebook Remarketing (Facebook Inc.)

Facebook Remarketing is a remarketing and behavioral service targeting provided by Facebook Inc. which connects the activity of www.siglomundo.ch with the Facebook advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Facebook Custom Audiences (Facebook Inc.)

Facebook Custom Audience is a remarketing and behavioral service targeting provided by Facebook, Inc. which connects the activity of www.assos.com with the Facebook advertising network.

Personal Data processed: Cookies; e-mail.

Place of processing: United States

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User's behavior.

Google Analytics (Google Ireland Limited)

Google uses the Personal Data collected for the purpose of tracking and examining the use of www.siglomundo.ch, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: Ireland

Statistics collected directly (www.siglomundo.ch)

www.siglomundo.ch uses an internal statistics system, which does not involve third parties.

Personal Data processed: Cookies; Usage data.

Google Ads Conversion Tracking (Google Inc.)

Ads conversion tracking is a statistics service provided by Google Inc. that connects data from the Google Ads advertising network with actions performed within www.siglomundo.ch.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Facebook conversion tracking Ads (Facebook Pixel - Facebook Inc.)

Facebook conversion tracking Ads (Facebook Pixel) is a statistics service provided by Facebook, Inc. which connects data from the Facebook advertising network with actions performed within www.siglomundo.ch. The Facebook pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of www.siglomundo.ch and interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages on which it is installed.

Google Maps Widget (Google Inc.)

Google Maps is a map viewing service managed by Google Inc. which allows www.siglomundo.ch to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: United States.

Google Fonts (Google Inc.)

Google Fonts is a character style visualization service managed by Google Inc. which allows www.siglomundo.ch to integrate such content within its pages.

Personal Data processed: Usage data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States

YouTube Video Widget (Google Inc.)

YouTube is a video content viewing service managed by Google Inc. which allows www.siglomundo.ch to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: United States

Learn how to opt out of interest-based advertising.

In addition to any opt out feature provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertising in the appropriate section of the Cookie Policy.

Further information on the processing of Personal Data

Analysis of User Data and forecasts (“profiling”)

The Owner may process the usage data collected through www.siglomundo.ch to create or update user profiles. This type of processing allows the Owner to evaluate the User's choices, preferences and behavior for the purposes specified in the respective sections of this document.
User profiles can also be created thanks to automated tools, such as algorithms, which can also be offered by third parties. To obtain further information on profiling activity, the User can refer to the respective sections of this document.
The User has the right to object to such profiling activity at any time. To find out more about your rights and how to exercise them, you can refer to the section of this document relating to User rights.

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the bank transfer or other payment instruments provided. The Payment Data collected by www.siglomundo.ch depends on the payment system used.

Push notifications

www.siglomundo.ch may send push notifications to the User to achieve the purposes described in this privacy policy.

In most cases, Users can choose not to receive push notifications by consulting their device settings, such as notification settings for mobile phones, and then changing those settings for www.siglomundo.ch, for some or all the applications present on the device in question.
Users should be aware that disabling push notifications may negatively affect the use of www.siglomundo.ch.

Push notifications based on the User's geographic location.

www.siglomundo.ch may use the geographical location of the User to send push notifications to achieve the purposes described in this privacy policy.

In most cases, Users can choose not to receive push notifications by consulting their device settings, such as notification settings for mobile phones, and then changing those settings for some or all the applications on the device in question.

Users should be aware that disabling push notifications may negatively affect the use of www.siglomundo.ch.

Push notifications for direct marketing

push notifications to the User for direct marketing purposes (to offer services and products provided by third parties or unrelated to the service or product provided by www.siglomundo.ch).

In most cases, Users can choose not to receive push notifications by consulting their device settings, such as the notification settings for mobile phones, and then changing these settings for www.siglomundo.ch, or for all applications present on the device in question.

Users should be aware that disabling push notifications may negatively impact the use of www.siglomundo.ch.

In addition to the applicable device settings, the User can also take advantage of the rights described in the relevant section of this privacy policy.

Learn more about the treatment.

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of www.siglomundo.ch or related Services by the User.
The User declares to be aware that the Owner may be obliged to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, www.siglomundo.ch may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, www.siglomundo.ch and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.

Information not contained in this policy.

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on www.siglomundo.ch as well as, if technically and legally feasible, by sending a notification to Users through a of the contact details in his possession. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Owner will collect the User's consent again, if necessary.